Credit Controller Job Description

Credit Controller Job Description

Job Title: Credit Controller

Location: [Insert Location]
Job Type: Full-Time/Part-Time/Contract
Department: Finance/Accounts Receivable
Reports To: Finance Manager/Head of Credit Control

Job Summary:

The Credit Controller is responsible for managing the company’s debtors and ensuring timely payments are made by customers. This role involves evaluating creditworthiness, managing overdue payments, and maintaining customer relationships while minimizing financial risk to the business. The ideal candidate will be detail-oriented, skilled in communication, and adept at managing multiple accounts to ensure a healthy cash flow.

Key Responsibilities:

  • Debt Collection: Chase outstanding invoices by phone, email, or mail to ensure timely payment. Follow up on overdue accounts.
  • Credit Risk Management: Assess the creditworthiness of new and existing clients by reviewing credit applications, financial statements, and credit reports.
  • Payment Allocations: Accurately allocate payments received to appropriate customer accounts.
  • Account Reconciliation: Reconcile customer accounts to ensure accurate financial records and address discrepancies promptly.
  • Reporting: Prepare regular reports on accounts receivable, aged debtors, and cash flow forecasting. Provide insight and recommendations to senior management.
  • Negotiation: Negotiate repayment terms with customers, set up payment plans, and manage disputes effectively.
  • Customer Relations: Build and maintain strong relationships with customers while upholding the company’s credit policies.
  • Compliance: Ensure all credit and collection activities comply with company policies and relevant regulations.
  • Process Improvement: Suggest and implement improvements to the credit control process to optimize collections and reduce aged debt.

Key Requirements:

  • Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (preferred but not essential).
  • Experience: 2+ years of experience in credit control, accounts receivable, or a similar financial role.
  • Skills:
    • Excellent communication and negotiation skills.
    • Strong attention to detail and high level of accuracy.
    • Ability to work independently and within a team.
    • Proficiency in financial software and Microsoft Office, particularly Excel.
    • Knowledge of accounting principles and credit management.
    • Analytical skills for assessing credit risk and financial data.
  • Personal Attributes:
    • Assertive, but able to build positive relationships with customers.
    • Problem-solving mindset with a proactive approach to collections.
    • Ability to prioritize tasks and work under pressure.

Benefits:

  • Competitive salary and bonus structure.
  • Health insurance, pension plan, and other benefits.
  • Opportunities for professional development and career progression.

How to Apply:

To apply for this position, please submit your resume and a cover letter to [Insert Application Email] or visit [Insert Company Website].

We are an equal opportunity employer and welcome applicants from all backgrounds.

This job description can be tailored to your specific needs or industry, but it outlines the typical duties and qualifications expected for a credit controller role.